Health Care

Health Care

Overview

The healthcare industry has been witness to some sweeping changes in recent times. Regulators and consumers alike are demanding higher levels of access, service, and quality, all at lower costs. Added to this, reimbursement models are changing rapidly even as a greater number of people are set to enter the market with coverage at the lowest level of reimbursement. The focus today is on building an integrated patient-centric healthcare ecosystem with greater collaboration between various stakeholders.

Stapples Software Systems has oriented its services around the following major platforms to offer our services in a Business Platform-as-a-Service (BPaaS) model while continuing to support enterprise-class customers with more traditional IT and BPO services. Inadequate care coordination is estimated to cause between $25 and $45 billion in wasteful spending due to avoidable complications and unnecessary hospital readmissions, thus making a state-of-the-art, technology-enabled care management solution essential to sustainable delivery of healthcare services.

Stapples Healthcare 360 Consumer Engagement solution helps to pave the way for a personalized consumer experience by uniting the disjointed customer strategies and disparate ancillary systems that often plague a healthcare organization’s IT environment.

The focus needs to shift to an information-driven approach where data becomes a key enabler to transform business processes and reduce costs while improving patient care and outcomes. With this changing landscape, Healthcare organizations are facing a multitude of challenges to stay competitive. In addition to controlling rising costs and expanding access they also have to improve quality of care and comply with stringent regulations. To address these challenges healthcare organizations need to root out inefficiencies and deliver value.

The results are both powerful and enduring. By providing consumers with a personalized, fully integrated experience, healthcare organizations gain the opportunity to tap into newfound areas for business growth and increased consumer wellness.

Our platforms and services are designed to the highest standards of security, confidentiality and compliance. In addition, our integrated approach generates the best possible outcomes for patients and providers by synergistically aligning the wisdom, empathy and insight of human agency with deep digital capabilities.

Healthcare is a data-intensive industry. Data analytics is an effective tool to improve efficiencies and manage risk, thereby delivering quality care to an increased population base in the face of budget constraints and payment reforms.

Constantly changing payment innovation models and an increasing focus on accurate coding and verifiable risk assignment demand a very agile and extensible revenue integrity platform. By 2019, providers could see a 50% increase in the amount of revenue that requires collection from patients. Of that amount, 30% (as much as $200 billion) may be written off as uncollectable; thus, a platform which can identify risk at the point of service is crucial.

Services

Stapples Software Systems enables healthcare organizations to focus on their core business of providing quality patient care, while leveraging IT to achieve greater efficiency within their operations. We have healthcare-focused IT consultants with a wealth of information in matters ranging from Medicare / Medicaid Claims processing, HIPAA, NCPDP, and HL7 to innovative approaches and strategies to help clients improve their bottom line. Leveraging our strong industry and technology expertise, we can help create a connected ecosystem that makes it possible for patients, caregivers and healthcare providers to more proactively address current healthcare challenges.

Stapples has been a trusted partner to premier healthcare organizations for over fifteen years. Today, we offer a broad range of solutions, each with end-to-end design execution and production services. Our expertise includes digital health, operational transformation, consumer-centric innovations and assisting providers with the transition from volume-based to value-based health solutions.

Healthcare 360 Consumer Engagement

However, for many healthcare organizations, this comes as a tall order. Today’s healthcare industry is in the midst of a new challenge to meet the demands of consumer-centric business models. Putting the individual at the heart of business and meeting their needs and expectations is essential — personalization is the key to success.

While other industries have already adapted to the consumer-centric marketplace (think about the personalization of retail and financial services), healthcare is still playing catch up. And those at the head of the pack are actively investing in sophisticated technologies to transform their engagement efforts.

Deliver beyond expectations

Stapples understands that the relationships healthcare organizations maintain with their customers extend far beyond sales or administrative transactions. To innovate in the increasingly competitive marketplace, these organizations need to better address the entire consumer journey — from marketing and sales all the way through quality of care and cost transparency.

Stapples Software Systems Pvt Ltd Healthcare 360 Consumer Engagement solution helps to pave the way for a personalized consumer experience by uniting the disjointed customer strategies and disparate ancillary systems that often plague a healthcare organization’s IT environment.

With our help, our clients work toward healthcare transformation by identifying and resolving key pain points in both business process and technology areas.

The results are both powerful and enduring. By providing consumers with a personalized, fully integrated experience, healthcare organizations gain the opportunity to tap into newfound areas for business growth and increased consumer wellness.

Discover the next big thing in healthcare consumer engagement

Stapples Software Systems healthcare domain experts and technical engineers provide robust connectivity options, with robust integration of healthcare data, software and the IT infrastructure within the organization.

To bridge the gap between your current healthcare consumer-engagement model and a modernized system, you need a strategic IT and business consulting partner that can guide you through the full project lifecycle, from strategy through implementation and beyond. With more than 20 years of industry expertise and a diverse portfolio of healthcare clients, the Stapples team is ready to be your healthcare transformation partner.

Stapples Software Systems provides you with the technology environment that makes consistent healthcare affordable, while it also contributes in easing the global crunch of ever increasing chronic diseases. Regardless of where you are on your journey to a more consumer-centric business model, Stapples’s Healthcare 360 Consumer Engagement solution can help your business discover a focused approach to achieve topline growth in the new competitive battlefield of the customer experience.

Our Healthcare offerings include solutions for:

  • Payers
  • Hospitals
  • Clinics
  • Claims Processing
  • Clinical Transformation
  • Healthcare Solutions
  • Electronic Health Records (EHR)
  • Electronic Medical Records (EMR)
  • Health Analytics
  • Physician Practice
  • Clearing Houses
  • Intermediaries
  • Pharmacies
  • Nursing Facilities

Our solutions include:

  • EMR Data Integration and Management
  • Clinical Data Analytics
  • Enterprise Application Development Services
  • E-health Solutions
  • HIPAA Compliance Solutions
  • Risk Management Solutions
  • Business Continuity Solutions
  • Compliance Solutions
  • Security, Privacy and Data Protection Solutions
  • Legacy Migration and Integration Services

Consulting & Recommended Services:

Focus on the Client

  • End user focused digital transformation, mobile and social policies
  • Major 360° member needs for trade enablement
  • Ready Integration with Health Devices and m-Health
  • Seamless integration with legacy applications of Payers or Providers
  • Ready support for Home Based Care
  • Built in Personal Health Dashboard (IPHD) with Graphical views of real time parameters with automatic alerts.
  • Early prediction analytics to prevent provider and member scratch

Practice Enhancement:

  • Infrastructure Services Infrastructure Planning Maintenance
  • Customized Care management Content to each enrollee based on Health Profile and Health Risks.
  • Integrated health management and clinical data exchange strategies
  • Best-in-class quality improvement strategies
  • Ensuring revenue integrity, coding auditing and risk adjustment strategies
  • Improving operational efficiency in EDI, claims, encounters, enrollment and care management
  • Assisting organizations in creating a continuous innovation environment

Benefits:

  • Increase operational efficiency and reduce costs
  • Improve patient care and outcomes
  • Effectively handle and safeguard digitized data from multiple sources
  • Make informed decisions and improve business outcomes
  • Enhance quality of Rx orders & medical records
  • Decrease capital expenditures - costs associated with personnel involved in order entry, medical records entry & billing & collections
  • Comply with regulatory requirements
  • Seamlessly integrate newer systems with legacy systems
  • Deliver higher levels of service
  • Achieve sustainable competitive advantage